You’ve carried all of that long enough.

Updated October 12, 2026

This agreement is between Jonathan Pinney and the person booking an individual Emergent Release™ session (“I,” “me”).

By selecting “I agree” when booking, I confirm that I have read, understood, and agree to these terms.

1. The Service & Booking

Emergent Release™ is a collaborative mind-body coaching approach. Sessions may include guided questions, body awareness, and exploration of sensations, emotions, and inner imagery. I understand that the session length and price are displayed when I book. Payment is due in full at booking and covers one session of the selected duration, including time to settle in, work together, and bring the session to a close. Specific outcomes, including the release or resolution of a particular concern, are not guaranteed.

These terms apply to individual sessions purchased through this booking process. Coaching packages and ongoing engagements may be governed by separate agreements.

2. Informed Consent & Responsibility

I understand that coaching is not therapy, medical treatment, or crisis care. I agree that I am responsible for my own decisions, actions, and well-being throughout the process. If I am receiving care from a mental health or medical professional, I have consulted with them before starting coaching and will communicate with my coach if anything changes. I understand that I remain responsible for my own choices and actions throughout the coaching process, and I agree, to the extent permitted by law, not to hold my coach liable for outcomes resulting from decisions I make based on our work together.

Participation is voluntary. I may decline an exercise, ask questions, request a pause, or stop participating at any time. I understand that exploring personal experiences and emotions may bring up discomfort or strong feelings, and I will communicate my needs and limits to my coach.

3. Confidentiality & Respect

Subject to the permissions described in this section, everything shared in our sessions will remain private and confidential, except as required by law, including any legally required disclosures concerning risk of harm to self or others. I understand that my coach may discuss general, anonymous themes or insights from our coaching conversations with other coaching professionals for training or consultation purposes, but no personally identifying details will be shared.

Recording & AI-Generated Summaries

I understand that my coach may record sessions and use AI-generated summaries to stay fully present while capturing key insights and next steps. I can opt out of recording and/or AI-generated summaries at any time by letting my coach know.

Administrative Records

I understand that my coach may maintain administrative records related to our coaching relationship, including my name, contact information, the start and end dates of our coaching relationship, the number of coaching hours completed, and whether coaching was provided on a paid or pro bono basis. These records may be used for professional recordkeeping, certification, credentialing, accreditation, or audit purposes and will not include confidential details from our coaching conversations.

Anonymous Themes & Content

Occasionally, my coach may draw from themes, ideas, metaphors, frameworks, language, or insights that emerge through client work to support others through teaching, writing, social media, books, or other content. Any examples shared will be presented in a way that protects confidentiality and avoids personally identifying information. My coach will not share private or sensitive details in a way that could reasonably identify me without my permission. If I ever have concerns about something being shared—even anonymously—I understand that I can communicate that directly with my coach.

4. Intellectual Property & Materials Use

I understand that the materials, tools, exercises, frameworks, and content shared with me may include both original materials created by Jonathan Pinney and materials that Jonathan is licensed or otherwise permitted to use through his professional training and certifications.

All such materials are provided for my personal use only and may not be copied, shared, taught, reproduced, sold, or used to coach or train others without written permission from the appropriate owner.

I agree not to:

• Share or reproduce the materials outside this coaching relationship.
• Use them to coach, train, or advise others.
• Modify, sell, or present them as my own work.

I respect the time, care, and expertise that went into creating these materials, and I will honor their ownership and intended use.

5. Cancellation, Rescheduling & Refunds

I may cancel at least 24 hours before my scheduled session start time for a full refund, or reschedule without charge, subject to availability. If I reschedule, my payment transfers to the new appointment. Cancellations and rescheduling requests made less than 24 hours before the scheduled start time are nonrefundable. A replacement session requires a new paid booking. Missed sessions are nonrefundable and cannot be transferred to another appointment. If I arrive late, we will use the remaining time and finish at the originally scheduled end time. If my coach needs to cancel or reschedule, I may choose a new appointment or receive a full refund. I may use the cancellation or rescheduling links in my booking confirmation or contact Jon via email. Notice is measured from when I submit the change or send my email. If an emergency or unexpected circumstance affects my ability to attend, I will contact my coach as soon as possible. Exceptions may be made at my coach’s discretion.

Completed sessions are nonrefundable. Choosing to end a session early does not automatically entitle me to a refund. Payment covers the time and guidance provided, rather than a guaranteed result. Eligible refunds will be initiated within five business days to the original payment method. My bank may take another 5–10 business days to display the refund.

6. Agreement & Electronic Acceptance

By selecting “I agree” and completing my booking, I confirm that I have read and understood this agreement and am entering this coaching relationship voluntarily and with enthusiasm. I agree to enter into this agreement electronically and intend my selection of “I agree” to serve as my electronic signature. I may save or print a copy for my records. This agreement supersedes and replaces all prior agreements, written or oral, between the parties relating to the individual session purchased through this booking. It does not replace a separate agreement governing a coaching package or ongoing engagement. The version accepted at booking applies to that appointment, including any rescheduled date. Later updates will not retroactively change the agreement for that booking.

Nothing in this agreement limits rights or remedies that cannot lawfully be excluded under applicable law.